Frequently Asked Questions
Discover everything you need to know about your olfactory journey with Memo Paris.
Are your fragrances authentic and original?
Yes, every fragrance sold on our official store is 100% authentic and crafted in France using the finest raw materials. We take pride in our unique 'Cuirs Nomades' and 'Graines Vagabondes' collections.
Do you offer international shipping?
We provide worldwide shipping to most destinations. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Can I return a fragrance if I have opened the seal?
To ensure hygiene and product integrity, we only accept returns for items that are unopened, in their original packaging, and with the protective film intact within 14 days of receipt.
How can I test a scent before purchasing a full bottle?
We recommend purchasing our Discovery Sets or individual samples. This allows you to experience the evolution of the fragrance on your skin before committing to a full-sized bottle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your products vegan and cruelty-free?
Memo Paris is committed to ethical practices. Our fragrances are not tested on animals, and we strive to use sustainable, high-quality ingredients in all our compositions.